Celcom major breakdown - I almost change my phone
My friends had trouble getting to me. I couldn’t call my friends. My phone network is searching all the time. I even took my mothers phone to try my sim card on it. I thought it was my sim card problem and finally made a conclusion that i need to change my phone!
I thought my phone was a goner! Guess what, after reading through Lowyat.net, my worries is all but gone. It is confirmed that Celcom user around Malaysia is having connection problem as well.
I wanted to call the Celcom customer careline 1111 but couldn’t get through as well because the network was down. Calling 1111 from our mobile is free.
After couldn’t get through i was finding other alternatives to get to customer care and found out that i can get connected to them by calling 1300 111 000 (Not free with a 30 cents charge per minute). Luckily i didn’t call as i check Lowyat.net on time.
Now the thruth is out that Celcom is having major service breakdown. My phone is in good condition and i wouldn’t need to change my phone.
So when will they fix the problem? Still unknown as the Celcom Call Centre has also crashed due to the high traffic volume.
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4 Responses to “Celcom major breakdown - I almost change my phone”
By Jaclyn on Sep 26, 2009 | Reply
That’s why… Use Maxis like me xD No problem! Hahahaha
By Iman on Oct 8, 2009 | Reply
I just complaint it to SKMM.Celcom Customer service called me and inform they will give me a rebate on my next billing.Maybe you can give a try.This is the link on how u can made a complaint to skmm :
http://eyriqazz.blogspot.com/2009/09/streamyx-oh-streamyx.html
By Kampung Boy on Oct 14, 2009 | Reply
Thanks for the share Iman! ^^ Have you got your rebate back?